MSP Industry Solutions

Telecommunications

The Telecommunications industry is currently going through an exciting period of change as telecom operators gear up for a major business transformation – from a traditionally vertically-integrated Telco into a competitive service provider, based on a next-generation, all-IP network. This transformation will require an intelligent, responsive infrastructure with running costs that are more in line with today's competitive business environment. While Next-generation networks (NGN) are set to provide Telcos with new opportunities and significant cost and revenue benefits, Telcos will have to transform their IT to support a new type of business. Process changes are required, to operate the new business in an efficient way. These new business processes will affect operational and business support systems (OSS/BSS) as well as enterprise IT, and they will also change the Telco's approach to governing the delivery of IT for the business.

My Single Point’s software solutions enable telecom providers to:

Minimize risks and resource dependencies by providing real-time visibility and control over project processes.
Maintain SLA agreements
Decrease operational expenses
Show immediate business value

Case Studies:

Cellcom Case Study

Testimonials:

"By utilizing MSP, Cellcom has gained a unique platform to accord its IT work plans with its business goals . It quickly became the main communication channel between our IT employees and their delivery units in the organization. We use the system to provide Cellcom's employees and senior management with the ability to make educated decisions, which trickle down to all of our IT employees and bubble back up to present online status"

Doron Pelach, CIO Cellcom (Largest cellular provider in Israel)"

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Customers Overview Finance & Insurance Telecommunications IT & Internet Related Aerospace/Industrial Case Studies	Telecommunications The Telecommunications industry is currently going through an exciting period of change as telecom operators gear up for a major business transformation – from a traditionally vertically-integrated Telco into a competitive service provider, based on a next-generation, all-IP network. This transformation will require an intelligent, responsive infrastructure with running costs that are more in line with today's competitive business environment. While Next-generation networks (NGN) are set to provide Telcos with new opportunities and significant cost and revenue benefits, Telcos will have to transform their IT to support a new type of business. Process changes are required, to operate the new business in an efficient way. These new business processes will affect operational and business support systems (OSS/BSS) as well as enterprise IT, and they will also change the Telco's approach to governing the delivery of IT for the business. My Single Point’s software solutions enable telecom providers to: Minimize risks and resource dependencies by providing real-time visibility and control over project processes. Maintain SLA agreements Decrease operational expenses Show immediate business value Case Studies: Cellcom Case Study Testimonials: "By utilizing MSP, Cellcom has gained a unique platform to accord its IT work plans with its business goals . It quickly became the main communication channel between our IT employees and their delivery units in the organization. We use the system to provide Cellcom's employees and senior management with the ability to make educated decisions, which trickle down to all of our IT employees and bubble back up to present online status" Doron Pelach, CIO Cellcom (Largest cellular provider in Israel)"